Content：Date:2009-06-03 22:21

How long will it take to ship your dvds to the United States? If they are lost.. do you offer money back?

Reply：Date:2009-06-03 23:03

Thank you for your letter and in reply, our products can ship to the whole world. about 6 to 10 days to arrive. Please don't worry. If mail is lost, we will provide a refund.

Content：Date:2009-06-01 23:15

hi, have u mailed my order 20090528150004? ... thank you

Reply：Date:2009-06-02 00:08

Hello, Please don't worry, we have already mailed your order,

About the track number: EE172837697CN

http://www.ems.com.cn/english-main.jsp

Content：Date:2009-05-29 14:39

do you ship to th uk.

Reply：Date:2009-05-29 21:37

Yes,  Our products can ship to the whole world.  Thank you.

Content：Date:2009-05-28 13:57

You made a huge mistake! You have me down for 2 orders...I only want 1 set. You have me down for order #200905290000001 & #20090528230007. Please cancel one of those immediately! Thanks!

Reply：Date:2009-05-28 21:19

Hello, Deb Jeidy, please don't worry. We have canceled  #20090528230007.  Please pay for this order #20090529000001. Your invoice has been created, and have been sent to your email. thank you.

Content：Date:2009-05-28 06:18

hai , i want to know status of my order 20090528150004 .. thank you

Reply：Date:2009-05-28 06:52

Hello,  Dewi Setiawaty . Your order has been successful, we have received your payment, we will post your order as soon as possible. Thank you.

Content：Date:2009-05-07 03:28

i was wondering why the 100 years of disney box set has chinese or japanese written underneath the movie title in the picture like the pocahontas and pocahontas II displayed? are they burned copies or all brand new?

Reply：Date:2009-05-07 04:08

Hello, It's produced all by new and just convert english to other language so that it can be understand by costomers from other countries. thank you.

Content：Date:2009-05-05 09:53

Hi, I am looking at getting the Roswell boxset - will this work on a region 2 DVD player? Also does it have subtitles and can these be removed? Thanks

Reply：Date:2009-05-05 09:58

Thank you for your letter and in reply, all the dvds are new. all of our DVD are region free and support both NTSC&PAL format which compatible with any DVD player in the world. You could pay it by PayPal, it is our confidence for our goods, so please buy it in your disburdening. our products can ship to the whole world. about 6 to 12 days to arrive. You can choose a direct order, When put your favorite goods in the shopping cart, the system will show the corresponding shipping cost. there are your customer's receipt address. and every order we will give three DVD movies (Largess Free). The quality of our goods are absolutely guaranteed, let your customer satisfaction and look forward to our cooperation. if you need help, please let me know.

Content：Date:2009-04-23 23:04

Hello Just a question: Can you ship to Canada?

Reply：Date:2009-04-23 23:04

Dear Joker
Thanks for your message. Yes, I can ship to Canada. Please don't worry. Thanks.
Best Regards.

Content：Date:2009-04-09 06:58

Hello, Im interesest in the Michael Jackson Ultimate 32 DVD+1CD Limited Edition Surtcase.(item 20080611006) Does the price (45.47 €) included the shipping ? Many thanks.

Reply：Date:2009-04-09 10:02

 Hello, Thank you for your letter and in reply, You can choose a direct order, When put your favorite goods in the shopping cart, the system will show the corresponding shipping cost.  Thank you.

Content：Date:2009-03-26 17:31

Please advise me of status of order 20090322060003. Thank You.

Reply：Date:2009-03-27 08:19

Thank you for your letter, please don't worry, your order has been mailed. please be patient a few days. thank you.

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