Melinda Gordon is a young newlywed with the unique ability to communicate with the earthbound spirits of people who have died, and who seek her help. Melinda uses her gift to relay significant messages and important information to the living, but sometimes the messages she receives are intense and confusing. As a result, she is often met with questions and skepticism by the survivors. But when Melinda is able to help both the lost souls who contact her and those who are still alive, she knows that her unique talent is an asset and not a liability.

Opening Narration: "I just got married. I just moved to a small town. I just opened an antique shop. I might be just like you. Except from the time I was a little girl I knew I could talk to the dead. Earthbound spirits my grandmother called them. The ones who have not crossed over because they have unfinished business with the living and they come to me for help. To tell you my story, I have to tell you theirs."